A collaborative service for: Cheshire West and Chester Halton Borough Council Warrington Borough Council
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A collaborative service for: Cheshire East Council Cheshire West and Chester Halton Borough Council Warrington Borough Council
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Accessibility Statement

Accessibility statement for Foster4

This accessibility statement applies to the Foster4.co.uk website.

This website is run by Cheshire West and Chester Council, Halton Borough Council and Warrington Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know some parts of this website are not fully accessible:

  • you cannot change colours, contrast levels and fonts
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • video streams do not have captions
  • Enquire form

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back in touch with you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Foster4 is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criteria 1.1.1 (non-text content).

The colour contrast for some areas is not high enough, making it difficult to read some text. This fails WCAG criteria 1.4.3 ((Colour contrast is insufficient)

We plan to add text alternatives for all images and change the colour contrast by December 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

We have one PDF document that does not have the correct formatting:

Next time this PDF document is updated it will meet the accessibility standards.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

  • A full review of all WCAG 2.1 AA issues as identified by our Siteimprove testing software
  • This review found the issues in the CSV file
  • Foster4 and our website developers Future have agreed on a project of work to be completed by 31 December 2020 to fix all issues marked as errors within the report

CSV Download: Foster 4-Issues-September 2020

Preparation of this accessibility statement

This statement was prepared on 17 September 2020. It was last reviewed on 17 September 2020.

This website was last tested on 17 September 2020. The test was carried out by Warrington Borough Council web team using the Siteimprove software and live user testing.

We’re still recruiting!

We’re doing things slightly differently, but now, more than ever we need YOU to open your doors and become foster carers.

If you live in or near:

  • Cheshire West and Chester
  • Halton
  • Warrington

We’d love to hear from you:

Request an e-information pack today